We know it doesn’t always work out, so we offer a 90-day satisfaction guarantee on all products purchased on our website, babeoriginal.com. You can request a replacement or refund within 90 days of the original purchase date - be sure to reach out to our team for pointers on using our products or help with your return. We can only process refunds for products purchased at babeoriginal.com. If you purchased from another retail partner and would like a full refund, please contact their customer service team directly for information on how to return.

For BabeOriginal.com shoppers, start your return HERE

If you purchased through our Tik Tok Shop, please be aware that Tik Tok does not allow us to process returns outside of Tik Tok's 30 day return policy. In order to process a return, please make the request within 30 days through your Tik Tok order within the Tik Tok app.

Original shipping fees and taxes are not eligible for refund.

You may file for an exchange/store credit through our website directly with your receipt or proof of purchase following this link; https://babeoriginal.returnlogic.com/

If you purchased through our Tik Tok Shop, please be aware that Tik Tok does not allow us to process returns outside of Tik Tok's 30 day return policy. In order to process a return, please make the request within 30 days through your Tik Tok order within the Tik Tok app.

Once we confirm your return, we will initiate a refund which will be credited back to your original form of payment. Please allow up to 10 business days for the refund to be posted to your original payment method.

All orders are processed within 2-3 business days from the date of purchase. Once your order has shipped, please allow 5-10 business days for it to arrive. We also provide express shipping options in case you need your order sooner. You will receive an email notification once your order has shipped.

We ship to all states in the US. We don’t offer international shipping at this time, but we’re working on it!

We offer free shipping on all orders over $65. All orders under $65 are shipped for $5.95, and we have express shipping options at an additional cost if you need your order sooner.

Auto-Ship makes your life easier by automatically shipping your favorite Babe product to you on a recurring basis, AND you get a 15% discount! You can pause, edit, or cancel your subscription whenever you’d like in your account. To sign-up for Auto-Ship, just pick the Subscribe & Save option on the product page and pick your frequency before proceeding to checkout. Please note promo codes and afterpay cannot be used on Auto-Ship orders.

You can change your next order date, skip an upcoming order, or cancel a subscription by visiting ‘Manage Subscriptions’ on your account page. All changes to your subscription must be made at least 24 hours prior to the next shipment in order for it to process on time.

If you haven’t received your package and your order is showing delivered*, please allow 3-5 business days for the package to be delivered. Shipping carriers sometimes mark a package as delivered but will not deliver it until a short time later. If the package still has not arrived after the 5th business day, please reach out info@babeoriginal.com, and our customer experience team can help with next steps.


If you haven’t received your package and it is deemed lost in transit, please contact us via email within 30 days of your expected delivery date at info@babeoriginal.com, and our customer experience team can help with next steps.

*Please note, we are not responsible for stolen packages.

A recurring charge for the product(s) selected for 'Subscribe & Save' will be automatically charged to your credit card when your order ships. There is no minimum term and no minimum purchase amount.

Your subscription will continue until you cancel.

You can manage your active and inactive subscriptions in the My Subscriptions section under My Account.

For any questions or issues with your subscription, email us at info@babeoriginal.com.

All orders are processed within 2-3 business days from the date of purchase. Once your order ships, you’ll receive a shipment notification with your tracking number. You can also see all order updates in your account. It can take up to 24 hours for any updates to hit your inbox!

Email us and we’ll try our best to catch your order before it ships. Once your order has shipped, we are unable to cancel or edit.

Email us as soon as possible at info@babeoriginal.com and we’ll try our best to update your order before it ships. However, please note that once an order is confirmed and submitted, Babe Original cannot guarantee updates to it.

Once an order is marked as shipped, we can no longer update your shipping address. In such cases, please reach out to the respective carrier to update your address or have them hold it at your local carrier location for pick up.

*If you input the incorrect address at checkout, Babe Original cannot be responsible if your order goes missing. We are not liable to refund or replace the order; however, we will do our best to provide you with a resolution.

Oh no! Email us at info@babeoriginal.com and we’ll help you out.

Please allow 3-5 business days for the package to be delivered. Shipping carriers sometimes mark a package as delivered but will not deliver it until a short time later. If the package still has not arrived after the 5th business day, please reach out info@babeoriginal.com, and our customer experience team can help with next steps.


If you haven’t received your package and it is deemed lost in transit, please contact us via email within 30 days of your expected delivery date at info@babeoriginal.com, and our customer experience team can help with next steps.

YES! All Babe products are 100% Leaping Bunny certified - never tested on animals, totally cruelty-free. 🐰

Our products are manufactured in the US.

You can check out all Babe Original product ingredients here.

We’re excited about the Modernization of Cosmetics Regulation Act, which passed in 2022! This legislation empowers the U.S. Food and Drug Administration (FDA) to establish important standards in the cosmetics industry.The new rules promote transparency in ingredient listings, and as an ethical cosmetics company, we wholeheartedly welcome these positive changes that enhance consumer protection.While all U.S. brands must follow MoCRA by 2025, we’re committed to exceeding these standards ahead of schedule. Together, we can foster a safer and more responsible cosmetics industry!

Who can I contact about MoCra?
US Responsible Person
phone number: 1 (888) 484-2692
Email: info.cs@performance-beauty.com

- Customer Service: Email us at info@babeoriginal.com or call us at 888-831-9050

- Wanna collab? Email us at collab@babeoriginal.com or fill out our Collab page here.

- Press Inquiries: Email us at press@babeoriginal.com

- Wholesale Inquiries: Email us at wholesale@babeoriginal.com

Installments with Afterpay is a service that allows you to make purchases now and pay for them over time. To learn more, visit www.afterpay.com.

Simply shop online and add items to your shopping bags and checkout as normal. At the checkout, choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It's that easy!

Please note that all items in your shopping bag must be eligible for Installments with Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

**Please note that Afterpay can't be used to purchase subscriptions or gift cards.

For pay-in-4 payments, generally customers are required to make their down payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method.

For monthly payments, customers may be required to make a down payment at the time of purchase. The remaining payments will be deducted every month from your payment method until all scheduled payments are complete.

For all Afterpay payments, you can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

For complete terms, click here https://www.afterpay.com/en-US/installment-agreement

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com.

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, Terms of Service, Pay-in-4 Installment Agreement, Monthly Payment Loan Agreement as well as Afterpay's Privacy Policy.

If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.